Dispute

The object dispute case describes and supports the solution process for
receivables-related discrepancies with a business partner.

A dispute case can arise, for example, in the following cases:

Available Methods

• AttributesChange : Change Dispute Case Attributes [ BAPI_DISPUTE_ATTRIBUTES_CHANGE ]
  
• Create : Create Dispute Case [ BAPI_DISPUTE_CREATE ]
  
• Display : Display Object [ BAPI_DISPUTE_DISPLAY ]
  
• GetdetailMulti : Get Attributes of Dispute Case [ BAPI_DISPUTE_GETDETAIL_MULTI ]
  
• Process : Update Dispute Case [ BAPI_DISPUTE_PROCESS ]
  
• StatusChanged : Status of Dispute Case Was Changed [ BAPI_DISPUTE_STATUS_CHANGED ]
  
• Writeoff : Write Off Dispute Case Automatically [ BAPI_DISPUTE_WRITEOFF ]
  

AttributesChange

You use this method to change the attributes of a dispute case.

Create

This method is used to create dispute cases.

Display

You can use this method to display dispute cases.

GetdetailMulti

This method provides the relevant attributes for a list of dispute cases.

Process

A process in the subledger of Financial Accounting can change a disputecase using this method. An example of such a process is clearing anitem that is classified as disputed in the dispute case. If new disputecases arise during the process (split), these are created if the data required is provided by the SPLIT parameter.

StatusChanged

If the dispute case is confirmed or voided, the subledger of FinancialAccounting that is connected is informed about this status change.

Writeoff

This method starts a job that writes off the disputed items in the dispute cases specified.

Example

You have dispute cases that are to be closed automatically due to thelength of time that has elapsed since they were created. You escalatethe dispute cases. The program then selects the escalated cases and transfers them to this method.

Notes

A direct database insert is carried out within the module. Therefore,this module cannot be used as part of a transaction with several RFC calls.