CustomerReturn
A sales document used in complaints processing to represent the fact that the customer has returned some goods.
If the customer wants to return damaged goods, or goods that were
delivered as a sample, you can enter a return in the system. The system then uses this returns document to:
Register the return of the goods in a returns delivery and post the goods to stock (for example, blocked stock)
Create a credit memo once the goods have been checked and the complaint has been approved
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